The Mississippi Council operates a help line for problem and compulsive gamblers, which has received 115,498 calls and helped 15,360 gamblers, their families and friends since its inception.  Over the past year we have noticed certain trends in the calls we have received for help.  In an effort to learn more about compulsive gambling and those who suffer from this disorder, we have attempted to create a database of information from these calls. However, we recognize that some callers may be in such a state of crisis that the gathering of information is impossible.

In 2013 the help line received a total of 2988 calls, of which 481 were counseling calls. Eighty-one percent of our callers are seeking help for themselves, while others are calling about their spouses (4%), relatives (9%), and friends (3%). The majority (65%) of the individuals experiencing problems with gambling fall between the ages of 26-64. Sixty-two percent heard about our help line number through the casinos.

MCPCG refers compulsive gamblers and their families to 27 Gamblers Anonymous meetings; the 15 Regional Mental Health Centers; 20 Private Treatment Providers and 10 Consumer Credit Counseling Centers.

In 2008, the Council added a new component to our help line services. This component, Call to Change (C2C) Program, will provide additional support to our help line callers in taking the next step toward counseling and/or Gamblers Anonymous. The Call to Change (C2C) Program is a 6-week enhanced case management/relapse prevention program for problem gamblers consisting of phone sessions with a C2C counselor, weekly mailings and homework assignments.

Toll-Free 24-Hour Help Line

The Mississippi Council operates a help line for problem and compulsive gamblers, which has received 112,510 calls and helped 14,819 gamblers, their families and friends since its inception. Over the past year we have noticed certain trends in the calls we have received for help. In an effort to learn more about compulsive gambling and those who suffer from this disorder, we have attempted to create a database of information from these calls. However, we recognize that some callers may be in such a state of crisis that the gathering of information is impossible.

In 2012 the help line received a total of 2942 calls, of which 567 were counseling calls. Seventy-seven percent of our callers are seeking help for themselves, while others are calling about their spouses (7%), relatives (8%), and friends (5%). The majority (65%) of the individuals experiencing problems with gambling fall between the ages of 26-64. Sixty-two percent heard about our help line number through the casinos.

MCPCG refers compulsive gamblers and their families to 25 Gamblers Anonymous meetings; the 15 Regional Mental Health Centers; 20 Private Treatment Providers and 10 Consumer Credit Counseling Centers.

In 2008, the Council added a new component to our help line services. This component, Call to Change (C2C) Program, will provide additional support to our help line callers in taking the next step toward counseling and/or Gamblers Anonymous. The Call to Change (C2C) Program is a 6-week enhanced case management/relapse prevention program for problem gamblers consisting of phone sessions with a C2C counselor, weekly mailings and homework assignments.

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